We performed a comparison between BMC TrueSight Orchestration and Control-M based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"I find the provisioning to be the most valuable."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"This solution is scalable."
"The product has a very good triggering mechanism."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The File Watcher utility, cyclic jobs, and email alert notification are valuable."
"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."
"In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7."
"The most valuable features are the GUI console, stability, and workflow."
"We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"The solution is not user-friendly."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."
"A lot of the areas of improvement revolve around Automation API because that area is constantly evolving. It is constantly changing, and it is constantly being updated. There are some bugs that are introduced from one version to the next. So, the regression testing doesn't seem to capture some of the bugs that have been fixed in prior versions, and those bugs are then reintroduced in later versions."
"The biggest improvement they could have is better QA testing before releases come out the door."
"Control-M doesn't have any dynamic reporting facilities or features."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."
BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. BMC TrueSight Orchestration is rated 8.0, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". BMC TrueSight Orchestration is most compared with Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation, Camunda and BMC TrueSight Server Automation, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence. See our BMC TrueSight Orchestration vs. Control-M report.
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