We performed a comparison between Centreon and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Predetermined templates allow for simple and fast service monitoring configuration."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same."
"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."
"FortiSIEM is a great tool for making security processes transparent."
"It is used as an alerting platform."
"The CMDB and the device discovery features are most valuable."
"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."
"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."
"FortiSIEM's log correlation is good."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it."
"The reporting feature is not very attractive for the upper management and I am not able to perform complex/nested queries."
"The process of installing Fortinet FortiSIEM and the customization of the alerts take too long."
"Their product support, in general, is not that great. The product support is in the same ecosystem. Their support is improving but it's not that great.vvv"
"The interface needs some improvements because it's a bit cumbersome when you're trying to view items. It takes some time to get used to. Additionally, sometimes the scrolling does not work."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial."
"Fortinet FortiSIEM is a little out of sight and needs more marketing efforts to be popular in the market."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews. Centreon is rated 8.6, while Fortinet FortiSIEM is rated 7.6. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, Wazuh and LogRhythm SIEM. See our Centreon vs. Fortinet FortiSIEM report.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
