We compared Zabbix and Checkmk based on our user's reviews in several parameters.
Zabbix stands out for its comprehensive monitoring capabilities, customization options, and excellent customer service, while Checkmk is praised for its monitoring capabilities, reporting options, and ease of use. Zabbix users commend its performance and flexibility, while Checkmk users appreciate its ease of navigation and detailed reporting. Both products offer reasonable pricing and positive ROI, but Zabbix users suggest improvements in the user interface and integration capabilities, while Checkmk users seek enhancements in user-friendliness, documentation, alerts, and scalability.
Features: Zabbix stands out for its extensive customization options, while Checkmk impresses with its comprehensive reporting capabilities. In addition, Zabbix offers robust performance and intuitive dashboards, while Checkmk provides real-time insights and customizable reports.
Pricing and ROI: Zabbix offers a reasonably priced solution with a flexible licensing model, while Checkmk has found to be reasonable and affordable. Zabbix emphasizes a straightforward setup process, whereas Checkmk offers an easy setup process without any associated costs. Both products have received positive feedback from users regarding their setup cost., Zabbix users praise its performance and customization options, helping improve efficiency and prevent costly incidents. Checkmk users report significant improvements in monitoring efficiency and effectiveness, resulting in time and cost savings.
Room for Improvement: Zabbix users request improvements in user interface, documentation, customization options, and integration capabilities. Checkmk users express concerns about interface design, documentation, alerting system, scalability, and performance in larger networks.
Deployment and customer support: The reviews for Zabbix and Checkmk indicate that the time required to establish a new tech solution varies among users. Some users of Zabbix spent three months on deployment and a week on setup, while others required a week for both deployment and setup. Checkmk also had users reporting varying durations, with some taking three months for deployment and an additional week for setup, and others taking only one week for both. The context in which users use the terms "deployment" and "setup" should be considered when evaluating these timeframes., Zabbix's customer service is highly praised for their promptness, helpfulness, and strong commitment to resolving issues efficiently. Checkmk's customer service is appreciated for their prompt response, helpful assistance, and reliable solutions.
The summary above is based on 28 interviews we conducted recently with Zabbix and Checkmk users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The pricing of the product is reasonable."
"The implementation process is very straightforward."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"The integration capabilities and APIs are the best part."
"The most valuable feature is the support for monitoring Cisco switches."
"The solution is quite mature and very stable."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The Wi-Fi side needs improvement."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The initial setup is a bit complex."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"In Checkmk, the documentation can probably be improved a bit more."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"The solution needs to add features for finding loopholes or problems and their root causes."
"We had some scalability issues with a large number of nodes."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"It could be more stable."
"For us, the initial setup was complex"
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
Checkmk is ranked 15th in Cloud Monitoring Software with 6 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Checkmk is rated 8.6, while Zabbix is rated 8.2. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Checkmk is most compared with Icinga, Netdata, Centreon, Nagios XI and PRTG Network Monitor, whereas Zabbix is most compared with Centreon, SolarWinds NPM, Nagios XI, Nagios Core and Amazon CloudWatch. See our Checkmk vs. Zabbix report.
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