We performed a comparison between Cisco Duo and RSA Authentication Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The solution is easy to use."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"The most valuable feature is the SecurID."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
"I have found RSA Authentication Manager to be scalable."
"It is a good solution for token identification."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"For the back-end, there could be a few more security features applied."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"They could just continue to add more integrations."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"There is room for improvement in the RSA support."
"Perhaps parts of the the user interface should become more intuitive."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"We found technical support was not very responsive to our requests for assistance."
"We are not planning on using the solution in the future."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA Authentication Manager is ranked 13th in Authentication Systems with 10 reviews. Cisco Duo is rated 8.8, while RSA Authentication Manager is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Secret Double Octopus, whereas RSA Authentication Manager is most compared with Microsoft Entra ID, RSA SecurID, Fortinet FortiAuthenticator, RSA Adaptive Authentication and Thales Authenticators. See our Cisco Duo vs. RSA Authentication Manager report.
See our list of best Authentication Systems vendors.
We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.