We performed a comparison between Cisco Duo and Thales Authenticators based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The product is reliable and easy to use."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"The most valuable aspect is the authentication and the SSO."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The technical support services are good."
"Scalable and stable."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"The technical engineers in the first line of support should improve their knowledge."
"The stability could improve."
"Lacks integration with other platforms."
"The solution should allow for support of multi-tenant architecture."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
Cisco Duo is ranked 2nd in Authentication Systems with 56 reviews while Thales Authenticators is ranked 14th in Authentication Systems with 5 reviews. Cisco Duo is rated 8.8, while Thales Authenticators is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Thales Authenticators writes "Has an easy-to-use management interface and a straightforward initial setup process ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Thales Authenticators is most compared with Yubico YubiKey, Microsoft Entra ID, Utimaco SecurityServer, Atalla Hardware Security Module and RSA Authentication Manager. See our Cisco Duo vs. Thales Authenticators report.
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