We performed a comparison between Cisco Secure Endpoint and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"This is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"NGAV and EDR features are outstanding."
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"I am really satisfied with the technical support."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The most valuable feature of the solution is its technical support."
"The product is quite user-friendly."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"It is a stable solution...The solution's technical support is good."
"The performance is good."
"The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"In the next version of this solution, I would like to see the addition of local authentication."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The initial setup of Cisco Secure Endpoint is complex."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"The platform needs improvement in terms of handling heavy databases."
"Tech support is not as helpful as they were in the past."
"Support-wise they need to be better."
"The solution could provide open XDR in addition to EDR."
"There are two main areas that require improvement. One is the size of the packages. Although I'll admit manageability is good, if I want to deploy, let's say just the antivirus or just the firewall, each of those package sizes are quite large. They are sometimes as big as 200MB or 250MB. When I have operations in remote areas where connectivity is always poor, it's difficult. To deploy such a package in a remote location over the internet or something like that is always challenging."
"The solution should provide a more easy way to uninstall it on specific stations."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"The solution takes up a high amount of memory and can cause the system to hang."
Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 44 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. Cisco Secure Endpoint is rated 8.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and ESET Endpoint Protection Platform, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon and Cortex XDR by Palo Alto Networks. See our Cisco Secure Endpoint vs. Trellix Endpoint Security report.
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