We performed a comparison between Cisco SecureX and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Cynet offers strong ransomware protection and an intuitive interface. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions, while Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Users prefer Cynet over Cisco SecureX. Cynet stands out with its streamlined setup process, customized to meet individual requirements. Users appreciate its intuitive interface, automated updates, and low maintenance requirements. Cynet goes above and beyond by offering robust defense against ransomware and an extensive SOC monitoring service. Cisco SecureX received mixed reviews for its setup, documentation, and support. Users say SecureX has room for improvement in terms of integration and documentation.
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"The summarization of emails is a valuable feature."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The automation and orchestration tools are the most valuable features."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"We are using almost all of the features and we find it quite good overall."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"We are protecting all our workstations."
"The initial setup is very fast and very easy."
"The visibility it gives is excellent."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"This solution requires less management and is very easy to use."
"Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The price should be adjustable by region."
"The licensing is a nightmare and has room for improvement."
"The data recovery and backup could be improved."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"One of the improvements the product needs is more integration with collaboration platforms."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"Cynet fails to deploy the same technology in mobile devices."
"An administration feature will be useful for Cynet."
"I'd like to see more data loss prevention within the product."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"Compliance reports need to improve."
"Linux servers are not supported."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Cynet is ranked 9th in Extended Detection and Response (XDR) with 35 reviews. Cisco SecureX is rated 9.0, while Cynet is rated 8.8. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Trend Vision One, Splunk SOAR, Cisco Secure Network Analytics and Fortinet FortiSOAR, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Cisco SecureX vs. Cynet report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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