We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.
Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.
Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary.
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Web proxy adds an effective layer for security."
"It blocks malicious DNS queries daily which is very beneficial."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The main advantages with Infoblox Advanced DNS Protection are the dashboards, the reporting system, and they have the GUI interface."
"The security of the solution is perfect. It's very good at protecting us from attacks."
"The solution's user interface is very smooth compared to other products."
"Infoblox Advanced DNS Protection allows us to manage our overall addresses and IT in one location. Many companies are using this solution, it is very popular."
"The most valuable features of Infoblox Advanced DNS Protection are the services, DHCP, and debugging. Additionally, we can use APIs and ansible scripts."
"I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise."
"It is a stable solution."
"Centralized management of DNS, DHCP, and IPAM helped us a lot in simplifying and automating the management of network and services."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"There are cheaper solutions in the market"
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"The product can be pretty expensive."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"The pricing could be improved."
"I think only the technical documentation and administration of box could be a little bit improved."
"There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well."
"Infoblox lacks an extensive product portfolio."
"There needs to be more capabilities in order to configure the console itself instead of the user interface dashboard. Configuring the DNS or DHCP through the console instead of the GUI dashboard would be better."
"The service monitoring information could be simplified of this appliance and the information displayed on the dashboards could be improved. I have not found one dashboard to be perfect. For example, in Splunk, I can create a dashboard in Grafana. However, in Grafana, it takes a very long time to create them. There should be another API to do it better."
"There should be better alerts for when attacks are happening."
"The price could be reduced to improve the solution."
"The solution's logging could be improved."
More Infoblox Advanced DNS Protection Pricing and Cost Advice →
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 12 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Stable, with good performance, and has no issues, support-wise". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, Zscaler Internet Access, Palo Alto Networks DNS Security, EfficientIP DNS Guardian and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
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