We performed a comparison between Cisco Web Security Appliance and Skyhigh Security based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Web Security Appliance is the preferred choice over Skyhigh Security according to user reviews. Users praise its strong web reputation and anti-malware protection, customizable policy framing, and user-friendly interface. It offers different access levels for various groups and integrates with Active Directory. SSL decryption provides full visibility of network traffic, and Umbrella DNS security is a standout feature. On the other hand, Skyhigh Security is considered a market leader but lacks support for unsanctioned applications, has weak API integration, and limited training resources.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"The tool has good Umbrella DNS security."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"It's a scalable product."
"The most valuable feature is that we can use it as a proxy."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"It integrates well with Cisco Email Security Appliance."
"Improves creation of security alerts on web proxy logs by having a separate system interpret said logs."
"User analytics."
"The solution performs well."
"The product has a very high rating from reviewers. It's a well-respected product."
"Offers a very strong URL spam filtering feature."
"The other products that I have evaluated do not have the scalability options that McAfee has."
"The most valuable features of MVISION Cloud are the automatic reports and modification incidents."
"What's most valuable in Skyhigh Security is its level of security. Another valuable feature of the solution is threat analysis."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"The solution is not very compatible with other products."
"The tool needs to improve cloud-based decryption."
"The reporting needs improvement."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"The licensing model needs to be more flexible."
"Skyhigh Security, as a product, is excellent, but in terms of the right services and support, those are lagging very much, for example, in Trellix. From one hundred, its score has gone down to ten, so ten out of one hundred, otherwise, it's the number one product."
"I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go."
"The performance of the tool can be improved to provide faster report generation."
"One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities."
"I think that the User Interface could be improved."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Skyhigh Security is ranked 6th in Secure Web Gateways (SWG) with 51 reviews. Cisco Web Security Appliance is rated 7.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Symantec Proxy, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps and Symantec Proxy. See our Cisco Web Security Appliance vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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