We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"It is stable, easy to scale, and provides secure remote access."
"The ease of access and the confidentiality and security that it provides is what we like best."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"With this product, everyone can have a similar kind of desktop environment."
"It is a very scalable solution."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"The price and user interface are great."
"The service dash and Workspace Environment Manager service are good features."
"It is a stable product."
"The most valuable features are availability and security."
"You can scale the product."
"The solution is really fast."
"The solution is easy to use."
"Installing Microsoft Desktop Services is straightforward."
"It's pretty stable."
"The product saves time."
"Integration with other vendors could be improved."
"The product's technical support services need improvement."
"The product has some bugs, making it an area of concern where improvements are required."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"There is room for slight improvement in performance optimization and interface refinement."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"The ITSM adapters need to be enhanced."
"If there are connectivity issues, there are stability issues."
"The user interface needs improvement."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"We encounter challenges with portability, especially for users of iOS devices."
"The training profiles could be better."
"We'd like them to continue to improve on security."
"Microsoft Remote Desktop Services needs to improve its security."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.