We performed a comparison between Commvault Cloud and Microsoft Purview eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application."
"It's very stable."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The most important feature is that everything can be controlled using a single console."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"We previously had difficulty with the support being foreign."
"You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
"Microsoft Purview eDiscovery should be cheaper."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while Microsoft Purview eDiscovery is ranked 3rd in eDiscovery with 3 reviews. Commvault Cloud is rated 8.6, while Microsoft Purview eDiscovery is rated 7.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Microsoft Purview eDiscovery writes "It has improved visibility and simplified data review, but it lacks many features found in specialized tools". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Microsoft Purview eDiscovery is most compared with Google Vault, Microsoft Purview Data Governance, Veritas Enterprise Vault.cloud, Varonis Platform and Alation Data Catalog. See our Commvault Cloud vs. Microsoft Purview eDiscovery report.
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