We performed a comparison between Control-M and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Automation of the batch jobs is the most valuable feature."
"Speeds up processes and automated tasks."
"Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."
"We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations."
"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."
"The monitoring tool is very good. It's very easy for expert and entry-level users to use on short notice."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"It is a stable product."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The solution is able to support the size and scale required."
"The case management is great."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"The most valuable features of the solution are case management, routing, and low-code environment."
"A developer sandbox could be very helpful to try out new features or experience them."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."
"We develop software. More frequently, we are working with microservices and APIs, using our integration tool, MuleSoft. While Control-M is really a good tool to integrate with other tools, it is important for them to continue improving their microservices and API."
"The infrastructure could be improved."
"The stability of Control-M has Not been great. A big thing we've been trying to work on with BMC is observability. Modern applications should be observable and resilient, but we're finding that sometimes Control-M is not very resilient and many times Control-M is not very observable."
"You need to pay for extra features if you need them."
"The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"Its implementation in the public sector was a bit complex."
"This is a quite expensive product."
"Pega's technical support could be better."
"The cost of licensing could be improved."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
Control-M is ranked 4th in Process Automation with 110 reviews while Pega BPM is ranked 2nd in Process Automation with 57 reviews. Control-M is rated 8.8, while Pega BPM is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Pega BPM writes "Fastens application development and has all the features to meet the requirements of our customers". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Control-M vs. Pega BPM report.
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