We performed a comparison between CyberArk Privileged Access Manager and IBM Security Identity Governance and Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"Ensures accounts are managed according to corporate policies."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"All of the features of CyberArk Privileged Access Manager are valuable."
"PSM (Privilege Session Manager."
"The Vault offers great capabilities for structuring and accessing data."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"Our go-to solution for securing against the pass the hash attack vector and auditing privileged account usage."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
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"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"The support services could act faster when people reach out to resolve issues."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while IBM Security Identity Governance and Intelligence is ranked 11th in User Provisioning Software with 2 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Identity Governance and Intelligence is rated 7.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Identity Governance and Intelligence writes "We use the solution to ensure organizations conform to industry base certifications and best practices". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Identity Governance and Intelligence is most compared with SailPoint IdentityIQ, Microsoft Identity Manager and Saviynt.
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