We performed a comparison between CyberArk Privileged Access Manager and One Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"The regulation of accounts is by far the most needed and valuable part of the application."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"It gives the best user experience, enabling us an overview of all user entitlements."
"The solution does lots of things that we did manually before."
"In terms of what the most valuable feature of One Identity Manager is, that would be hard to say because the tool is great overall. There's not really one feature you'd prefer over other features, but what's really great, in my opinion, is the fact that the provisioning is really stable and accurate, and it's a process my company trusts. This means that without a lot of maintenance, I can be pretty sure that as soon as my alternative source gives a new identity or gives new information about a particular identity, everything will be transformed and executed the right way. My company has tried other solutions and there's always a struggle with the provisioning system in terms of knowing what systems work, but with One Identity Manager, this issue doesn't happen. It's also a stable system which I like."
"Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"Among the most valuable features of One Identity Manager are administration from Active Directory and Azure Active Directory, as well as administration from Exchange. These features enable us to have fully automated processes to create new accounts and new mailboxes. The most valuable option is the ability to design an automated route to give our customers permissions."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"I would like to see better usability for non-technical people."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"The interface on version 9 looks old."
"It's hard to find competent resellers/support."
"Online help needs to be looked into with live agent support."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"The performance could use improvement. Sometimes synchronizations take too long."
"The performance is quite bad, but this is because we have a very old version."
"One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 75 reviews. CyberArk Privileged Access Manager is rated 8.8, while One Identity Manager is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and ForgeRock.
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