We compared CylancePROTECT and Trend Micro Deep Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing CylancePROTECT and Trend Micro Deep Security, CylancePROTECT is commended for its effortless implementation and precision, as well as its advanced AI-driven user behavior monitoring. However, it receives negative feedback regarding its cost, lack of user-friendliness, and excessive false positives. Conversely, Trend Micro Deep Security delivers supplementary capabilities like vulnerability protection and a firewall, receiving positive evaluations for its performance, customer support, and compatibility. Areas for improvement include reporting, handling dynamic threats, and affordability. Pricing differs for both solutions, and the customer support for Trend Micro is highly acclaimed.
"I get alerts when scripts are detected in the environment."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"NGAV and EDR features are outstanding."
"It secures different entry points into the network."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"The solution is pretty easy to scale."
"The solution is easy to deploy."
"Has good RAM capacity for the power I need"
"A user can continue to add endpoints and the solution will continue to perform well."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"It is stable and we have not faced any challenges during the rolled out"
"The agentless protection is very nice in Trend Micro."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
"You can scale the solution to different versions."
"Support and threat prevention are the most valuable features of this solution."
"We find that their technical support team is always accessible and willing to assist."
"It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The support needs improvement."
"We find the solution to be a bit expensive."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Cannot be used on mobile devices with a secure connection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"CylancePROTECT's dashboard could be more user-friendly."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The price for this EPP platform is expensive and could be improved."
"The solution’s user interface could be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"We'd like to see extended capacity in the on-premises versions."
"The updates for legacy systems are not rolled out frequently."
"The tool should integrate SIM functionality. It should also improve customer support."
"They need to build in a central console because central integration is not very good right now."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
"Requires simplification, a fair amount of trouble shooting required."
"The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. CylancePROTECT is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint and Symantec Endpoint Security.
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