We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The dashboards and the performance of the software have been great."
"Straightforward to integrate and automate."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"The most valuable aspect is for us to have everything in one place."
"Datadog has given us near-live visibility across our entire cloud platform."
"I find the greatest feature is being able to search across logs from various microservices."
"It has saved us a lot of trouble in implementation."
"I can monitor a phone on a desk to very big servers of any company."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The dashboard allows you to see what's going on in the overall system."
"The installation is no problem. I've installed Nagios several times."
"I can monitor a software made in-house to software of bigger companies."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Nagios XI is stable."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"I would like testing for data in the future."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"In the past two years, there have been a couple of outages."
"We'd like Datadog to make the log storage cheaper."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product's stability could be even better."
"They need more documentation for the plugins."
"The reporting structure could be more streamlined."
"The interface could be more user-friendly."
"It can be quite difficult to know which drivers and agents to use when setting up."
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Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.