We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"Datadog dashboards are pretty great."
"We have way more observability than what we had before - on the application and the overall system."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"The observability on offer is the most useful aspect of the product."
"We really like the charts and visualization."
"I have found the logging and tracing features the most valuable."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"The integration into AWS is key as well as our software is currently bound to AWS."
"This solution can completely detect and prevent incidents on your network."
"The Event Correlation and vulnerability scans have been the most useful. As a 24/7 SOC, we use the incoming alarms to give an overview of suspicious traffic going through the network. It's easy to look at the correlated events and see the broad picture of traffic for that customer. Vulnerability scans are good for providing patch and remediation guidelines to keep customer systems secure."
"The new cloud-based panel is excellent both for client review as well as for our SOC to review and respond to threats. It is much easier to configure and use than the previous solution from AlienVault."
"Any unusual behaviour, we can monitor. We have alerts set up to be sent when we receive signs of any unusual behaviour."
"AlientVault has helped us in improving our visualization and incident response during cybersecurity situations."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"As we have to service several servers, we can manage them in a economical way, which is beneficial to our team and business."
"It provides a single pane of glass view, coupled with a whole security ecosystem. The ability to manage everything from a central point, including vulnerability assessments, asset management - including the services provided by the various hosts, NIDS, HIDS, etc. - provides a very efficient way of dealing with things."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"We want to reduce having to go to different screens to obtain all the information."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."
"More granular control over dashboard sharing. Timeboard sharing."
"The sheer amount of products that are included can be overwhelming."
"More pre-configured "Monitor Alerts" would be helpful."
"Datadog could have a better business analysis module."
"I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity."
"The UI and overall processes need a little bit more love. This shows in the error banners that come up when you select certain things. There isn't a day that goes by that the UI doesn't error out and I can't view events for an alarm."
"Support can be slow at times, but the quality is high. Posted knowledge base articles could use improvement."
"There are many reports included but would be nice to have better access to the data."
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"The reporting and dashboards have room for improvement."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
Datadog is ranked 3rd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Datadog vs. USM Anywhere report.
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