Dynatrace vs ExtraHop Reveal(x) for IT Operations comparison

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Dynatrace Logo
45,838 views|27,551 comparisons
95% willing to recommend
ExtraHop Networks Logo
373 views|182 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dynatrace and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
771,063 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Scalability is outstanding. It won't tax our environment at all as it will scale sideways.""We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck.""PurePaths help us drill down to the root cause of problems and escape the war room.""The ability to take each individual request and dive in to inspect what methods and calls are being made is extremely helpful.""The most valuable feature is capture of 100% of the traffic. Also, exposure to downstream services, that might not necessarily be new, to everybody who's using applications. It triggers them and captures them and it gives visibility to some pieces that might be forgotten or even obscured.""PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.""It is cleaner and more compact with good UX/UI.""It severely reduces the time spent doing performance test cycles."

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"There are many valuable features in this product, but probably the biggest is the customization capability it has.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""Wire data analytics.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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Cons
"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem.""Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application.""Under heavyweight, Dynatrace becomes slower when listing PurePaths.""This solution could be improved with better compatibility with legacy applications.""C language integration requires manual implementation through the SDK, which is rather difficult and time consuming.""The solution could improve on integration, cloud services, and making the configuration less difficult.""On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users.""I'd like to see the UI a bit more polished. For example, I saw a demo of the dashboards here at the Perform 2018 conference. There was a table of these widgets, but they're not sorted alphabetically and there's, like, 50 of them. So if you want to find your widgets, you're of scrolling up and down. So small features, being able to search for widgets, that things are more categorized; just a bit more focused on the user experience."

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"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""They either have to go broad or decide what their bread and butter is and get really good at that.""Network visibility is something that needs to be improved.""This solution would be improved if it had the ability to retain data longer.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

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Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Ranking
    Views
    45,838
    Comparisons
    27,551
    Reviews
    13
    Average Words per Review
    502
    Rating
    8.4
    8th
    Views
    373
    Comparisons
    182
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    Comparisons
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization51%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise34%
    Large Enterprise56%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise55%
    Large Enterprise35%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    771,063 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while ExtraHop Reveal(x) for IT Operations is ranked 8th in IT Operations Analytics with 8 reviews. Dynatrace is rated 8.8, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and LiveAction LiveNX.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.