We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"It is nice to be able to deep dive and pull historical data."
"We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."
"Data analytics help us to find us issues in the short-term or long-term."
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"Enables my performance engineer to recreate a problem and give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is."
"For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours."
"Scalability is great. My biggest concern when we first put it in was the resources that it would take up, network traffic that it might create. But it seems perfectly scalable to any environment. Even on some of our heaviest use servers, it doesn't seem to affect anything."
"I like its simplicity. It is straightforward. We get reports and emails about the logs, and that's it."
"I would say that Fortinet's tech support is really good."
"Log collection is the most valuable. The UI looks great. It has a very good look and feel. We don't have the need to use solid state drives. We use mechanic drives, and we don't see any performance issues, so basically, it is doing fine."
"The feature I find most useful is the handy dashboard."
"Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
"The log analysis and reporting are both quite good."
"Support is helpful."
"The most valuable feature of Fortinet FortiAnalyzer is its performance."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"I would say it's not scalable, because we've had to move large applications that were in a shared environment to their own separate Dynatrace server instance."
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"Product reporting still needs improvement."
"We have had to resolve a lot of things and had a lot of issues with the tool."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market."
"I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."
"We are concerned about the compliance of our policy and institutional philosophy."
"The deployment is complex and has room for improvement."
"The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
"Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."
"Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation."
"The traffic monitoring could be better, and stability could be improved."
"We would like to do the reporting, logging, and administration of all the public devices and all the IoT devices. We wish to add the switches, and routers from different vendors, so it's not a vendor-specific diagnostic solution."
Dynatrace is ranked 4th in Log Management with 341 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 85 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and LogRhythm SIEM. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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