We performed a comparison between Dynatrace and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"We have substantially lowered incidents in our organization."
"The real-time monitoring, which we are getting, is amazing."
"One aspect of development is the concept of continuous improvements. There are key screens in our applications. We get identification, through Dynatrace on its own, that these are our top ten slow preforming screens."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"The stability is rock solid. We put a lot of stress on it."
"We use it, in many instances, to find the root cause in production."
"The dashboard is a valuable feature."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
"It is necessary to improve the integration with the product, Oracle Siebel."
"The user interface needs to be improved."
"When integrating this solution with any third party applications, there is an additional cost to pay. This can make the solution very costly to use."
"It needs improvement with proprietary protocols for the DC RUM part."
"A role-based view and a Python monitoring tool would make a simple user interface more usable."
"The solution is pricy and has room for improvement."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review. Dynatrace is rated 8.8, while JenniferSoft is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas JenniferSoft is most compared with Grafana.
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