We performed a comparison between Dynatrace and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"It can hook on at the code level, then tell me all the details that I need."
"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."
"One aspect of development is the concept of continuous improvements. There are key screens in our applications. We get identification, through Dynatrace on its own, that these are our top ten slow preforming screens."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."
"The messaging layer is not really capturable and measurable right now."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"Ability to better identify SDQ script errors would be helpful."
"The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"We would like to see more third-party tools for training."
"The solution is a bit pricey."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. Dynatrace is rated 8.8, while OpenText Diagnostics is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Diagnostics is most compared with Accedian Skylight. See our Dynatrace vs. OpenText Diagnostics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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