We performed a comparison between Dynatrace and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It scales well. We are going to be able to use it for everything we need. "
"It gives complete stats of the user and what they are doing."
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"We purchased some coaching sessions and utilized those, which were very useful."
"The web dashboard is very simple to use."
"The benefits we receive using this tool increase productivity, which increase revenue."
"Synthetic Web Monitoring allows us to automatically react to any issues regarding site reliability."
"In the AppMon, offering, currently, the most valuable feature is the PurePath analysis, being able to deep-dive into call chains."
"ThousandEyes gives companies better visibility."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"It's fairly easy to set up."
"The installation process is not hard at all."
"It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon."
"Most of the time, chat support is not good enough for answering queries."
"Custom reporting capabilities should be extended, because it now has basic charting capabilities."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"We would like to see an AI tool that detects issues with our site in real time."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"It would be nice if the solution covered other areas like server monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"It's an expensive solution."
"I would like the product to offer more agility."
"There is room for improvement in terms of customization and user-friendliness."
"They only offer synthetic requests."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM.
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