We performed a comparison between Elastic Security and McAfee ePolicy Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"The initial setup is very simple and straightforward."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The solution has a good community surrounding it for lots of helpful documentation for troubleshooting purposes."
"The scalability is good. It can be scaled easily in the production environment."
"It's very customizable, which is quite helpful."
"The performance is good and it is faster than IBM QRadar."
"The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for."
"I like that it's a SIEM platform. I like that I can sell Elastic Security quickly. Elastic Security has a large community that can support users."
"The visualization is very good."
"We like Elastic Security because it's a REST API-based solution. That's the primary reason we use it."
"We get fewer false positives than with other solutions."
"McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern."
"The general endpoint protection is valuable, and it is easy to manage."
"The DLP feature in McAfee ePolicy Orchestrator is good."
"Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They always reply and follow our queries on time."
"What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console."
"McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"The only thing is sometimes you can have a false positive."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"We're using the open-source edition, for now, I think maybe they can allow their OLED plugin to be open source, as at the moment it is commercialised."
"It's a little bit of a learning curve to understand the logic of searching for things and trying to find what you're looking for in Elastic Security."
"Their visuals and graphs need to be better."
"In terms of what could be improved with Elastic, in some use cases, especially on the advanced level, they are not ready made, so you'll have to write some scripts."
"With Elastic, you have to build the use cases for the specific requirement. Other products have a simple integration and more use cases to integrate out-of-the-box solutions for SIEM."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time."
"If the documentation were improved and made more clear for beginners, or even professionals, then we would be more attracted to this solution."
"There needs to be support for Mac computers. Currently, McAfee does not work on iOS."
"While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service."
"The Virtual Patching feature needs to be improved."
"I would like to see McAfee reduce the amount of manual work required."
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers."
"The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this."
"The issues with the integration capabilities of the product, specifically the ones that are deployed on an on-premises model, need to be improved."
"There should be more insights and completeness into the cyber kill chain, similar to CrowdStrike and SentinelOne. It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne. Overall, they've got some catching up to do if they plan to compete in the comprehensive EDR space."
Elastic Security is ranked 6th in Security Orchestration Automation and Response (SOAR) with 59 reviews while McAfee ePolicy Orchestrator is ranked 9th in Security Orchestration Automation and Response (SOAR) with 39 reviews. Elastic Security is rated 7.6, while McAfee ePolicy Orchestrator is rated 8.0. The top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". On the other hand, the top reviewer of McAfee ePolicy Orchestrator writes "Useful agent communication, reliable, but lacking support for microservices". Elastic Security is most compared with Wazuh, Splunk Enterprise Security, IBM Security QRadar, Microsoft Defender for Endpoint and CrowdStrike Falcon, whereas McAfee ePolicy Orchestrator is most compared with Splunk SOAR, Symantec Data Loss Prevention, Zscaler DLP, Forcepoint Data Loss Prevention and Palo Alto Networks Cortex XSOAR. See our Elastic Security vs. McAfee ePolicy Orchestrator report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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