We performed a comparison between Elastic Security and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"The product can integrate with any device."
"The initial setup is very simple and straightforward."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The most valuable features of Elastic Security are it is open-source and provides a high level of security."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"It's not very complicated to install Elastic."
"I can look at events from more than one source across multiple different locations and find patterns or anomalies. The machine learning capabilities are helpful, and I can create rules for notifications to be more proactive rather than responding after something has gone wrong."
"It is scalable."
"The solution is quite stable. The performance has been good."
"The most valuable feature is the ability to collect authentication information from service providers."
"It is the best open-source product for people working in SO, managing and analyzing logs."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The most valuable features include predefined use cases and threatening states."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"The solution could also use better dashboards. They need to be more graphical, more matrix-like."
"We'd like better premium support."
"Sometimes, the solution isn't the easiest to use."
"Email notification should be done the same way as Logentries does it."
"They don't provide user authentication and authorisation features (Shield) as a part of their open-source version."
"Technical support could respond faster."
"We're using the open-source edition, for now, I think maybe they can allow their OLED plugin to be open source, as at the moment it is commercialised."
"Anything that supports high availability or ease of deployment in a highly available environment would help to improve this solution."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"It should have more cloud connectors. It could also be cheaper."
"Integrations could be improved, and the dashboard could be a little better."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
Elastic Security is ranked 5th in Security Information and Event Management (SIEM) with 59 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. Elastic Security is rated 7.6, while Trellix Helix is rated 8.6. The top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Elastic Security is most compared with Wazuh, Splunk Enterprise Security, IBM Security QRadar, Microsoft Defender for Endpoint and CrowdStrike Falcon, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and USM Anywhere. See our Elastic Security vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
