We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"The most valuable feature is the analysis, because of the beta structure."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"This solution does not slow down your systems. It is very light."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"If it detects ransomware or something, it can isolate that computer."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"This solution blocks the brand new malware threats."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"The pricing is fair. It's not too costly for our small organization."
"The base product and the anti-malware feature are most valuable."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"It is quite scalable. You can always add more users. I would rate the scalability a nine out of ten."
"The most valuable features are the range and restriction."
"Detections could be improved."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"ZTNA can improve latency."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"The solution could improve by having higher-level security and reporting."
"It can be hard to set up if you need to customize it."
"We do get false positives."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"They could be more aggressive with malware."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"It's not scalable in that you cannot use a license for multiple devices."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"It could be a bit easier to implement."
"The solution can be expensive, although we do see the value in it."
"Mobile device management is a challenging area, and it can be improved. Some areas in the DLP solution can also be improved. It has the DLP capability, but it is not an all-out DLP program. I would like to see them improve the DLP solution in terms of reporting and possibly network monitoring. Currently, they only do the reporting parts of it."
"The after sales service and support could be improved."
"Technical support is too slow to schedule meetings."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.