We performed a comparison between ExtremeCloud IQ and Ruckus Wireless based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, Broadcom and others in Network Management Applications."Ability to assign zero trust policies from the user."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"Everything can be seen from the dashboard."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"Ruckus Wireless is a valuable solution. It's both scalable and reliable."
"It gives you the whole user session, and you can tell that the client connected at the traffic post."
"It's very scalable."
"For me, the most valuable features are good integration with the customer's existing network and the ease of deployment and configuration. Ruckus products are also easy to learn to manage and deploy for not only our own staff, but also for the IT workers in the customer's organization."
"The reason we picked Ruckus, in addition to our long-standing relationship with them, is pretty much that the RFS characteristics of it seem to be the best."
"Ruckus Wireless provides good coverage."
"Very reliable."
"Analyzes real-time, in-depth network performance."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"Lacks cyber asset tracking."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"The cost could be slightly improved. It's not on the low end, and it's not in the high end. It's in that middle area, which can be a deciding factor between someone going with this solution versus another one."
"The product licensing could be improved."
"They need to be able to allow us to keep some of the older products on our cloud controllers or any of their controllers longer and just start supporting the new controllers. They force you into an upgrade unnecessarily."
"The price could be improved."
"We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations."
"In the next release of this solution, I would like to see a more detailed spectrum analysis."
"In my company, we still has to do some manual calculations on where we should set the access points, which is a time-consuming process as there were no automatic setup functions provided by the tool."
"Ruckus products, overall, have a wide range of useful features, however not all customers have the budget to buy a corporate Wi-Fi solution. Most of the time, it's far too expensive for our clients to consider going with Ruckus, and they might like to see cheaper solutions in the Ruckus range."
ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. ExtremeCloud IQ is rated 8.6, while Ruckus Wireless is rated 8.6. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and ExtremeWireless, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
