We performed a comparison between Forcepoint Secure Web Gateway and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"One of the main features I have found the solution to be efficient."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"Email Sandbox, DLP and Proxy."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"It's a stable solution."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The product is very good, and the URL filtering database is great."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"Symantec Proxy’s technical support is very good."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"Managing the endpoint for both DLP and web security should be simplified."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"Sometimes attacks or a new ransomware gets through."
"The performance issues in the product are an area of concern where improvements are required."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"Symantec Proxy needs to include content management capabilities."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The platform's pricing needs improvement."
"The solution is quite complex."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Technical support is an area that requires some improvement."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Symantec Proxy is most compared with Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access, McAfee Web Gateway Cloud Service and Symantec Secure Web Gateway. See our Forcepoint Secure Web Gateway vs. Symantec Proxy report.
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