We compared Fortinet FortiAuthenticator and Fortinet FortiToken based on our user's reviews in several parameters.
Users have praised Fortinet FortiAuthenticator for its strong authentication capabilities, ease of use, and comprehensive security features. On the other hand, Fortinet FortiToken received positive feedback for its customer service, reasonable pricing, and valuable investment returns. While FortiAuthenticator could benefit from enhanced customization and integration options, FortiToken is commended for its strong security measures and ease of use.
Features: Fortinet FortiAuthenticator is valued for its strong authentication capabilities, comprehensive security, and seamless integration. In contrast, FortiToken is praised for its strong security measures, reliable authentication, and effective protection of user accounts and information.
Pricing and ROI: Fortinet FortiAuthenticator has positive feedback regarding pricing, with affordable and competitive offers. Setup costs are transparent and user-friendly. The product also offers flexible licensing options. On the other hand, Fortinet FortiToken is considered reasonable in pricing, with no setup costs. The licensing process is straightforward and seamless., The Fortinet FortiAuthenticator has a positive ROI based on user feedback, highlighting its effectiveness in enhancing security measures and streamlining user access. Users also appreciate its reliability and user-friendly interface. Meanwhile, the Fortinet FortiToken is praised for its effectiveness in enhancing security and protecting sensitive information. Its user-friendly setup and ease of use make it a convenient solution. Users also report a reduction in unauthorized access risk and peace of mind. Overall, both products offer excellent returns on investment.
Room for Improvement: FortiAuthenticator could benefit from improved user interface customization options and better integration with LDAP and RADIUS servers. FortiToken has been mentioned as needing enhancement, but specific areas are not specified.
Deployment and customer support: The duration required to establish a new tech solution varies for Fortinet FortiAuthenticator users, with some taking three months for deployment and an additional week for setup, while others only taking a week for both. For Fortinet FortiToken, some users take three months for deployment and a week for setup, while others only take a week for both., The customer service for Fortinet FortiAuthenticator is commended for their responsiveness and expertise in troubleshooting technical issues. On the other hand, users appreciate the prompt and helpful assistance from the support team of Fortinet FortiToken.
The summary above is based on 40 interviews we conducted recently with Fortinet FortiAuthenticator and Fortinet FortiToken users. To access the review's full transcripts, download our report.
"The web feature is quite versatile. It serves as the sole server authenticator and is valuable not only with FortiGate products but also within the entire Forti system, making it highly useful for me."
"The solution is very easy to manage."
"We use this product for SSL two-factor authentication and FortiToken management."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"Features the addition and removal of access as needed for the VPN."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"I believe FortiToken is the simplest to implement."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"Fortinet FortiToken is used for double factor authentication."
"We like the mobile FortiToken."
"The solution is pretty solid."
"FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"The product must provide full support for third-party FIDO security keys."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"It can not use SQL to query FortiAnalyzer directly."
"Lacks a simplified two-factor authentication process."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"Fortinet FortiToken could be lower for some markets."
"The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"The solution works well. We have nothing to complain about."
"It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions."
Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 20 reviews. Fortinet FortiAuthenticator is rated 8.0, while Fortinet FortiToken is rated 8.2. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Cisco Duo, Microsoft Entra ID and CyberArk Privileged Access Manager, whereas Fortinet FortiToken is most compared with Microsoft Entra ID, Cisco Duo, Yubico YubiKey, RSA SecurID and Cisco ISE (Identity Services Engine). See our Fortinet FortiAuthenticator vs. Fortinet FortiToken report.
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