We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Impressive detection capabilities"
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Overall Fortinet FortiClient has good functionality."
"The solution is stable, we have not had any issues in the time we have been using it."
"I find all of the features valuable."
"You can scale the product."
"Fortinet FortiClient's scalability is very good because it has no limitations."
"The integration of the vulnerability scan, mobile detection, and VPN client."
"From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten."
"It is not at all interesting for me as a standalone product, but as a product that is integrated with FortiGate with all features, it is actually a great tool and a great experience. I had test installed FortiClient working from home. I remembered and knew which web categories were denied or allowed. All those policies were correctly reflected standalone, for example, on my laptop."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"The administration through the cloud is valuable."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The stability is good and I like the level of performance I can get."
"The solution integrates well with other Trend Micro products."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not user-friendly."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"The solution should have faster turnaround when it comes to new technology."
"We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."
"There should be more frequent releases or updates."
"When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
"As far as I can tell, the solution only has one single function, so they could expand its functionality."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"There are no data loss prevention features."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"I cannot recall noticing any missing features."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The pricing of the solution can be improved."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
Fortinet FortiClient is ranked 14th in Endpoint Protection Platform (EPP) with 86 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 41 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, Microsoft Azure VPN Gateway and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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