We performed a comparison between Fortinet FortiGate and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The most valuable features are the possibility of having one fabric for switching on security."
"It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working."
"The scalability of Fortinet FortiGate is good."
"The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
"I like that the integration with Palo Alto is easy."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"Prisma supports all of the applications we're currently using."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"The solution could be more secure and stable."
"The support system could be improved."
"The monitor and the visibility, in this proxy, is very weak."
"I think there could be more QoS features"
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"Some of the features in the graphical user interface do not work, which requires that we used the command-line-interface."
"With FortiGate, the main complaint that I have heard is about the technical support."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"The tool needs to work on price and complexity."
"The only con is the pricing because it's more premium."
"Prisma SD-WAN's technical support should be improved."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"I'd like to see them move more towards CASB."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
Fortinet FortiGate is ranked 2nd in Software Defined WAN (SD-WAN) Solutions with 306 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Fortinet FortiGate is rated 8.4, while Prisma SD-WAN is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Fortinet FortiGate vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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