We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable."
"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."
"Good search features, reliable storage, and quick thinking."
"I like everything that Google does. They have good products."
"The most valuable feature of Google Workspace is the sheets and documents."
"The most valuable feature is that it is simple to use."
"I have found the solution to be pretty stable."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution has a very good log-in to the UI when compared to other solutions."
"It's scalable and stable."
"The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"An effective, functional, very good tool for controlling resources."
"The solution needs to be more user-friendly and improve its tools and features."
"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."
"Google Workspace needs to be more flexible, like Microsoft Excel."
"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."
"There's a bit of a learning curve."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Our customers sometimes have problems receiving mail."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, ProtonMail, Google Cloud Storage and Amazon WorkDocs, whereas IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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