We performed a comparison between GoToMyPC and LogMeIn Pro based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"The solution is very quick to set up."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"This is a very reliable product and I've never had it crash."
"I can copy information and put it into a presentation that I may be putting together at another location."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The high pricing of the product is its only shortcoming that needs improvement."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while LogMeIn Pro is ranked 14th in Remote Access with 20 reviews. GoToMyPC is rated 9.0, while LogMeIn Pro is rated 9.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, GoToAssist, VNC Connect and LogMeIn Rescue, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect and LogMeIn Central. See our GoToMyPC vs. LogMeIn Pro report.
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