We performed a comparison between IBM B2B Integrator and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA."
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"B2B provides a secure communication channel."
"The solution offers good integration capabilities."
"The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation."
"The best feature is that many companies use the solution so there is a lot of peer support."
"This solution allows for easy integration with heterogeneous applications."
"The technical support on offer through the portal is very helpful and responsive."
"When orders come in they go into our ERP system directly, so there is integration there."
"It is stable and reliable. We have not had any issues."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"Mapping Designer provides excellent flexibility."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"The web interface of B2B is quite outdated and not particularly user-friendly."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"API-Fication required, and there should be more clarity on their cloud migration strategy."
"The one thing that is lacking is easy visibility. It's hard to provide business users with a view into the statuses of their transactions."
"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."
"IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly."
"Map translator needs more enhancements."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
"Java is very old technology and they should move away from it, to anything that's better."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
More SEEBURGER Business Integration Suite Pricing and Cost Advice →
IBM B2B Integrator is ranked 4th in Business-to-Business Middleware with 42 reviews while SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews. IBM B2B Integrator is rated 8.0, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of IBM B2B Integrator writes "A widely-used, on-premises solution with tons of peer support". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". IBM B2B Integrator is most compared with Mule ESB, IBM Sterling B2B Integration Services, SAP Process Orchestration, SPS Commerce Fulfillment (EDI) and webMethods Trading Networks, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, Microsoft Azure API Management and OpenText Trading Grid. See our IBM B2B Integrator vs. SEEBURGER Business Integration Suite report.
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