We performed a comparison between Icinga and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the solution to be stable."
"Macros and the ability to connect it to Google Maps are valuable features."
"Icinga does the job and is fairly stable."
"An affordable solution for small organizations to do basic network monitoring."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The apply rules feature saves a lot of time."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"Tickets by e-mail, with actions by hastag."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The most valuable features are the inventory and personalization."
"It was easy to integrate Spiceworks with our existing setup."
"It's easy to understand."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The solution lacks many features important to higher-level IT management and network support."
"The user interface should be improved."
"The installation and configuration are very complex."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"We have found some problems with Nagios, and support isn't very responsive."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The tool currently fails to provide notifications to users."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"The GUI must be improved."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The SNMP sniffer requires a lot of work to get right."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Sometimes, it can be difficult to integrate what you need."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
Icinga is ranked 23rd in IT Infrastructure Monitoring with 16 reviews while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. Icinga is rated 7.6, while Spiceworks is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Icinga vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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