We performed a comparison between Intercept X Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product detects and blocks threats and is more proactive than firewalls."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The threat analysis center is nice."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"Sophos Intercept X is a complete endpoint solution."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us."
"The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The patches on offer are very helpful."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The scalability works well."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"What I like the most is the customer pricing because it's a great value."
"The most useful feature is endpoint security."
"Installation is easy."
"The solution integrates well with other Trend Micro products."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"I haven't seen the use of AI in the solution."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR."
"Mobile device management is a challenging area, and it can be improved. Some areas in the DLP solution can also be improved. It has the DLP capability, but it is not an all-out DLP program. I would like to see them improve the DLP solution in terms of reporting and possibly network monitoring. Currently, they only do the reporting parts of it."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."
"To be a perfect product, the price would have to be a bit better."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"Deployment on cloud needs to be carried out manually."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"There is room for improvement to make it better for customers."
"The solution's device control options are not too beneficial."
"I cannot recall noticing any missing features."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Intercept X Endpoint is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Trend Micro Smart Protection report.
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