We performed a comparison between Webroot Business Endpoint Protection and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Sophos Intercept X comes out ahead of Webroot Business Endpoint Protection. Webroot Business Endpoint Protection’s technical support has some issues with DNS and a web filtering plugin conflict, which may lead to less reliable support.
"The stability is very good."
"NGAV and EDR features are outstanding."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"This is stable and scalable."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"Technical support is responsive and adept."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"The client isolation feature is a very effective feature."
"There do not seem to be any limitations to the scalability of this product."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"Auto-Remediation"
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Doesn't consume resources or affect the computer performance at all."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"It is an easy-to-use and easy-to-configure product."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I haven't seen the use of AI in the solution."
"The dashboard isn't easy to access and manage."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only minor concern is occasional interference with desired programs."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"The product’s DDoS and AI features must be improved."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"We need more control over when upgrades to the app are rolled out."
"There should be a Webroot Business Endpoint Protection mobile app."
"Unified threat management (UTM) integration."
"An updated UI would be nice, but is not hardly used."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"They should provide more information on the type of cyber attacks."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Intercept X Endpoint is rated 8.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Vision One Endpoint Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our Intercept X Endpoint vs. Webroot Business Endpoint Protection report.
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