IQ Bot vs OpenText Intelligent Capture comparison

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Automation Anywhere Logo
6,322 views|599 comparisons
89% willing to recommend
OpenText Logo
2,232 views|946 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IQ Bot and OpenText Intelligent Capture based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IQ Bot vs. OpenText Intelligent Capture Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IQ Bot efficiently extracts invoice data from various types of PDFs.""The detection or extraction of data from the images in PDFs is the feature that I use the most. It is a good solution in terms of how easily you can administer or manage this tool. It is quite easy to use, and it is powerful in terms of what it can do.""IQ Bot is easy to use compared to some of the other solutions out there.""The best feature is that we can extract data from an image. That's why Automation Anywhere implemented IQ Bot. Otherwise, you cannot extract data from an image. Nowadays, every industry is scanning invoices and uploading them to some website or storing them on some shared drive. IQ Bot can do data extraction from the PDF format and the JPG format.""What I found most valuable in IQ Bot is its stability because it's now getting very much stable. Automation Anywhere is continuously enhancing this product. Initially, while my team was doing the PDF automation training in IQ Bot, sometimes, the solution doesn't extract the data, but now, you can easily group the software in different folders and you can integrate with TaskBot easily. Another valuable feature of IQ Bot is data extraction. The solution makes it easy to fetch data and extract data from PDFs. Without IQ Bot, it's very tough to do PDF data extraction. Now, I can extract data from more than five hundred templates easily through the solution. I also like that IQ Bot has great functionality.""It offers a pretty simple setup process.""The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support.""The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."

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"It allows you to image capture, scan documents and use machine learning to automatically index and tie them.""The solution is very powerful because it allows for custom scripting.""The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.""The automated version of the vendor invoice management is great.""We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users.""Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

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Cons
"The solution's predictive model can be improved in terms of accuracy.""The success rate must be improved.""IQ Bot doesn't accept or manage unstructured documents properly.""The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR.""The solution did not allow the use of other OCR and their own was not accurate and could improve.""This solution could be improved by making it possible to add handwriting and signatures.""The user should be able to update the data libraries.""Better customization in terms of mapping would be an improvement."

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"The setup is medium complexity.""It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement.""The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones.""I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents""Knowledge of .NET is required to effectively use the solution or it can be complicated.""We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up.""If something is handwritten and attached to an email, it doesn't capture the information correctly."

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Pricing and Cost Advice
  • "Pricing is highly confidential because it is something that can be negotiated."
  • "The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
  • "The pricing is complicated but I wouldn't say that they are expensive."
  • "It has an average cost."
  • "There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
  • "It's expensive."
  • "There are more affordable solutions than this."
  • "I feel that the price of IQ Bot could be lower."
  • More IQ Bot Pricing and Cost Advice →

  • "Some customers say the solution can get costly because it requires licenses or enterprise packages."
  • "OpenText is an expensive solution."
  • More OpenText Intelligent Capture Pricing and Cost Advice →

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    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:My answer is going to a bit different as I am a business user with limited programming skills 1.  Software costs including recurring fees are very important.  Automation Anywhere wants to charge a… more »
    Top Answer:IQ Bot is relatively easy to use and develop.
    Top Answer:IQ Bot is expensive compared to other solutions. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
    Top Answer:The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
    Top Answer:The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to… more »
    Top Answer:It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted… more »
    Ranking
    Views
    6,322
    Comparisons
    599
    Reviews
    20
    Average Words per Review
    491
    Rating
    7.4
    Views
    2,232
    Comparisons
    946
    Reviews
    4
    Average Words per Review
    440
    Rating
    8.3
    Comparisons
    Also Known As
    OpenText Captivas
    Learn More
    Overview

    What is IQ Bot?

    IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.

    IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.

    The basic functions of an effective IDP solution are as follows:

    • Initialization: Business documents generally have varying levels of quality, which can have adverse effects on the data extraction process. Initialization will take appropriate steps to ensure documents are “repaired” by utilizing various methods to improve the overall document quality.

    • Categorization: Often, business documents contain numerous pages with several different types of documents, such as invoices, receipts, applications, etc. These all need to be properly categorized and classified.

    • Extraction: Generally, an IDP solution has pre-set protocol templates that can be populated with the exact field for extraction. The appropriate information is extracted from the documents and then the accuracy of the extracted information is confirmed.

    • Post-Processing: The final step sends the data through a process of protocol checks to help improve the overall AI procedures and improve future results. These could be automated processes or human interaction to better facilitate continued learning and improved processes as time goes on.

    IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.

    Reviews from Real Users

    Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."

    Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."

    German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

    OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

    Sample Customers
    Synergy
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company46%
    Manufacturing Company14%
    Performing Arts7%
    Outsourcing Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm16%
    Manufacturing Company12%
    Government8%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    IQ Bot vs. OpenText Intelligent Capture
    May 2024
    Find out what your peers are saying about IQ Bot vs. OpenText Intelligent Capture and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    IQ Bot is ranked 3rd in Intelligent Document Processing (IDP) with 48 reviews while OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews. IQ Bot is rated 7.6, while OpenText Intelligent Capture is rated 8.2. The top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". IQ Bot is most compared with ABBYY Vantage and UiPath Document Understanding, whereas OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap and HyperScience. See our IQ Bot vs. OpenText Intelligent Capture report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.