We performed a comparison between Ivanti Endpoint Security for Endpoint Manager and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"It provides security features for unified endpoint management."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The solution's most valuable features are its patch management functionality and provisioning."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"Patching and remediation are the strongest features."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"This product made the job easy to do without having to go put hands on the machines."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"The product's blocking definition needs improvement."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"Paying for the product should come with full and extended training anytime it is needed."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"We'd love to see support for larger dependencies in the scripting feature."
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Ivanti Endpoint Security for Endpoint Manager is ranked 6th in Endpoint Compliance with 7 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Ivanti Endpoint Security for Endpoint Manager is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Endpoint Security for Endpoint Manager writes "A security solution to manage devices with patching and remediation feature". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Endpoint Security for Endpoint Manager is most compared with BigFix, Tanium, Microsoft Defender for Endpoint, CyberArk Endpoint Privilege Manager and Trellix Endpoint Security, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Atera. See our Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management report.
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