Jamf Connect vs Prisma Access by Palo Alto Networks comparison

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644 views|339 comparisons
100% willing to recommend
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9,065 views|6,149 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Jamf Connect and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Jamf Connect's setup is considered simple and quick, although it may require coordination for larger organizations. In contrast, Prisma Access's setup is more varied in terms of complexity and duration. Some users find it easy to set up, while others may need expertise and assistance.
  • Features: Jamf Connect is highly praised for its user-friendly interface, convenient password reset process, and smooth integration with Azure AD. Prisma Access is known for its exceptional user accessibility, robust security features, and worldwide coverage. 
  • Room for Improvement: Jamf Connect could enhance device restart functionality, address minor bugs, streamline the licensing process, improve account creation, and improve troubleshooting logs. On the other hand, Prisma Access could improve configuration, user interface, error handling, and documentation.
  • Pricing: Jamf Connect has a relatively low setup cost compared to other options available, but there are few similar competitors. In contrast, Prisma Access is considered expensive, but its price is justified by its quality and features, making it suitable for high-end organizations.
  • ROI: Jamf Connect provides a positive return on investment by enhancing user experience, boosting productivity, streamlining device management, improving security, and reducing IT support expenses. On the other hand, Prisma Access offers advantages such as identifying security concerns, seamless integration with other products, and delivering instant value.
  • Service and Support: Jamf Connect's customer service is generally praised, although there have been some minor changes since going public. In contrast, Prisma Access has received varied feedback, with certain users highlighting the need for better technical support.

Comparison Results: When comparing Jamf Connect and Prisma Access by Palo Alto Networks, Jamf Connect provides a user-friendly setup process and comprehensive documentation. It prioritizes accessibility, convenience, and password management. However, users have encountered issues with device restarts and minor glitches. On the other hand, Prisma Access offers robust security features, global performance, and integration capabilities with other Palo Alto platforms. It may be more challenging to set up and configure, and some users have faced difficulties with the user interface and updates. Jamf Connect is considered reasonably priced, while Prisma Access is seen as higher-priced but worth it for its quality. Customer support for both products has received mixed feedback, with room for improvement according to some users.

To learn more, read our detailed Jamf Connect vs. Prisma Access by Palo Alto Networks Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is scalable.""I would rate the product's scalability an eight out of ten.""The most valuable feature is the synchronization of passwords with a local password, which works well.""It's a good and stable tool, so you should use it if you have a need.""Jamf Connect is an identity provider, and once you log in, you will have all the device's access.""The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products.""It's connection with Azure is the most valuable. It is easy to deploy and connect.""Jamf Connect is a pretty simple and straightforward tool overall."

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"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually.""It is easy to use, easy to integrate, and is stable. It's scalable as well.""The remediation process is easy compared to other platforms.""Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally.""To quarantine and clean a malware file provides a lot of security.""We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions.""It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place.""The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."

More Prisma Access by Palo Alto Networks Pros →

Cons
"The solution's UI could be more user-friendly for the setup process.""The solution needs to improve its licensing.""Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient.""We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations.""When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading.""The configuration could be faster.""The solution’s technical support is bad and should be improved.""Overall, there is a lack of consistent experience sometimes with some of their features."

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"My clients would like to see a more feature-rich product.""We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this.""It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done.""Better integration with the MDM solution would be useful.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance.""Though the monitoring is fine, the solution should improve its application graphs and interface monitoring.""They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."

More Prisma Access by Palo Alto Networks Cons →

Pricing and Cost Advice
  • "It's relatively inexpensive."
  • "The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
  • "We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
  • "The solution's price is reasonable."
  • "I rate the cost as three out of ten, with ten being the highest."
  • "Jamf Connect has a yearly licensing cost, which is expensive."
  • "The pricing is good."
  • More Jamf Connect Pricing and Cost Advice →

  • "The licensing cost is about 18,000 euros."
  • "Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
  • "The pricing for this solution is on the higher end."
  • "Compared to other products, the price is slightly high."
  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The licensing fees are paid on a yearly basis and for what we get, the price is good."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
    Top Answer:Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.
    Top Answer:The solution’s technical support is bad and should be improved.
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer:The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
    Top Answer:As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost. A customer is using 250,000 user licenses for… more »
    Ranking
    8th
    out of 34 in ZTNA as a Service
    Views
    644
    Comparisons
    339
    Reviews
    10
    Average Words per Review
    497
    Rating
    9.3
    2nd
    out of 34 in ZTNA as a Service
    Views
    9,065
    Comparisons
    6,149
    Reviews
    26
    Average Words per Review
    981
    Rating
    8.2
    Comparisons
    Also Known As
    Wandera, Wandera Private Access
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
    Learn More
    Overview

    Wandera Threat Defense helps businesses ensure a productive workforce, by defending both managed and unmanaged devices against the full spectrum of mobile threats. The solution includes security protections on the device and in the network, allowing for effective and targeted policy actions against even the most sophisticated attacks. Wandera Threat Defense is powered by MI:RIAM, a leading threat intelligence engine that learns in real-time through signals from 425 million sensors around the globe.

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Sample Customers
    Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm12%
    Insurance Company5%
    Comms Service Provider5%
    REVIEWERS
    Computer Software Company44%
    Manufacturing Company11%
    Logistics Company4%
    Political Organization4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Financial Services Firm11%
    Government6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise61%
    REVIEWERS
    Small Business30%
    Midsize Enterprise29%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Jamf Connect vs. Prisma Access by Palo Alto Networks
    May 2024
    Find out what your peers are saying about Jamf Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: May 2024.
    772,127 professionals have used our research since 2012.

    Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 59 reviews. Jamf Connect is rated 9.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Jamf Connect is most compared with Zscaler Zero Trust Exchange, VMware Workspace ONE, Netskope Private Access, Zimperium and Microsoft Intune, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Jamf Connect vs. Prisma Access by Palo Alto Networks report.

    See our list of best ZTNA as a Service vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.