We compared Jamf Connect and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Jamf Connect and Prisma Access by Palo Alto Networks, Jamf Connect provides a user-friendly setup process and comprehensive documentation. It prioritizes accessibility, convenience, and password management. However, users have encountered issues with device restarts and minor glitches. On the other hand, Prisma Access offers robust security features, global performance, and integration capabilities with other Palo Alto platforms. It may be more challenging to set up and configure, and some users have faced difficulties with the user interface and updates. Jamf Connect is considered reasonably priced, while Prisma Access is seen as higher-priced but worth it for its quality. Customer support for both products has received mixed feedback, with room for improvement according to some users.
"The solution is scalable."
"I would rate the product's scalability an eight out of ten."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"It's a good and stable tool, so you should use it if you have a need."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"Jamf Connect is a pretty simple and straightforward tool overall."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"The remediation process is easy compared to other platforms."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"To quarantine and clean a malware file provides a lot of security."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"The solution's UI could be more user-friendly for the setup process."
"The solution needs to improve its licensing."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"The configuration could be faster."
"The solution’s technical support is bad and should be improved."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"My clients would like to see a more feature-rich product."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"Better integration with the MDM solution would be useful."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 59 reviews. Jamf Connect is rated 9.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Jamf Connect is most compared with Zscaler Zero Trust Exchange, VMware Workspace ONE, Netskope Private Access, Zimperium and Microsoft Intune, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Jamf Connect vs. Prisma Access by Palo Alto Networks report.
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