We performed a comparison between Kace Systems Deployment Appliance and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The most valuable includes managing everything from a single console."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"It has a useful device management feature."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Its ticketing is pretty good."
"The scalability to deploy the package."
"SCCM does everything from A to Z for a Windows operating system."
"The product is useful for patch management."
"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"The tool's most valuable features are easy patch management and software deployment."
"Microsoft Configuration Manager is integrated with other Microsoft products."
"Provides great insight into the functionalities of the data scope."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"There are a couple of issues with stability."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"It is not easy to get good technical support, especially at level one."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"The cost of the product can be improved."
"SCCM can improve on third-party application support."
More Microsoft Configuration Manager Pricing and Cost Advice →
Earn 20 points
Kace Systems Deployment Appliance is ranked 28th in Configuration Management while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. Kace Systems Deployment Appliance is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kace Systems Deployment Appliance writes "Straightforward to use with good ticketing but accessing inventory needs to be easier". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kace Systems Deployment Appliance is most compared with , whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
