We performed a comparison between Kiteworks and Nasuni based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely; it's easy to upload and share files."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"We have less downtime and fewer trouble tickets from users who cannot access their shared files. Nasuni has reduced the friction and noise associated with file management because the devices are more reliable."
"It has the ability to do end-user recovery, or a user can simply contact an admin who can perform a recovery from the management console. The versioning has simplified everything. Now we don't have to worry about those components."
"Nasuni Management Console (NMC) is super valuable, and both physical and virtual filers are also valuable. NMC is the one-stop place for all our filers, both virtual and physical filers. They are definitely doing a great job in housing all our documents and surveillance videos."
"The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."
"One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product."
"The most valuable feature is the simplicity of the backup and restore functions."
"The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."
"The solution gives us a breakdown and summary of every resource and each volume within every resource. It tells us the code within a given volume, so I can go in there and look at the size of the files that are stored there. Nasuni gives me the big picture and allows me to connect things like Power BI to any endpoint. I can take that tabular information from Nasuni and look at it in a graph."
"File location could be improved."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"In my experience, their technical support can be a little slow."
"One thing to consider is that Nasuni will have the same limitations that a traditional file storage solution will have, although that is because they are taking the place of a traditional architectural model. For example, Office 365 supports collaboration on documents such as Excel files and Word documents, but because Nasuni is a traditional file server, in that sense, it can't make use of that functionality."
"The only thing that I'd like to see is more support for platforms like OneDrive or Box.com."
"We've had some organizational changes that Nasuni has not been able to keep up with, mainly from a data or file system perspective. Moving a filer from one management console has been a challenge. It lacks the flexibility to move files in and out of the management console. We have six management consoles now, and we're constantly telling Nasuni, "Hey, please allow us to move a filer from management console A to B." They can't do that."
"Nasuni provides enough reporting to see what's happening. You can see the number of shares, total volume, issues, conflicts, etc., but it doesn't provide much visibility from a content perspective. For example, it doesn't tell you the data age. When you're trying to sort and filter information, the data creation date is a critical factor. Nasuni doesn't give you that. You can't get a count of all the file types, like the number of PDFs, Word docs, and PPT files."
"Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that."
"When users from one office save their changes, their peers in another office can see the changes within minutes. Of course, this is an area for constant improvement and we hope that they can still reduce the amount of time it takes to replicate changes."
"The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."
"The performance monitoring could be improved."
Kiteworks is ranked 5th in Enterprise Content Management with 12 reviews while Nasuni is ranked 1st in Cloud Storage Gateways with 35 reviews. Kiteworks is rated 8.8, while Nasuni is rated 8.8. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of Nasuni writes "We have less downtime and fewer trouble tickets from users who cannot access their shared files". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas Nasuni is most compared with Panzura, WekaFS, CTERA Enterprise File Services Platform, Qumulo and Dell PowerScale (Isilon).
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