We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Security Awareness Training solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"A one-stop shop for email protection"
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The most valuable feature is the option to edit the inbound security."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The spam filter for email is good."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Some use cases haven't been dealt with yet."
"We'd like to have the ability to create more customized reports."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The flexibility of the solution can be improved."
"The solution could lower its price."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
KnowBe4 is ranked 1st in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 2nd in Security Awareness Training with 44 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "Provides an ease of customization and robust reporting capabilities ". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Barracuda Email Security Gateway. See our KnowBe4 vs. Proofpoint Email Protection report.
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