We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
"I like everything about it. It provides the security we need."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"The route limiting feature is very valuable."
"Most of the features are valuable to me."
"This solution is very flexible, and it's very compatible with the other Azure products."
"It’s easy to set up."
"It's very well integrated with the Azure environment."
"The ease of setting up a new solution is the most valuable feature. It's very easy to set up a new solution and to deploy it to production."
"The package as a whole is useful for our customers."
"The API management is great."
"The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management."
"The technical support team's response time needs to be improved."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"The developer portal needs to be improved."
"The tool needs improvement in UX."
"Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."
"The OS upgrades are not as frequent as they should be and they are bulky."
"The product's price is an area of concern where improvements are required."
"It becomes difficult if you try to scale it up to multiple clusters."
"Maybe the customization could be a bit better."
"Azure is our most expensive resource; it's costly."
"The developer portal can be improved."
"It could be more user friendly for developers. It would be nice if developers could view things more easily."
"There is room for improvement in the user interface and workflow for hosting APIs, especially third-party APIs."
"API Management's price could be lower."
"In terms of improvement, it would be helpful if they could develop an on-premises option."
"The hybrid part could be improved because API Management is entirely cloud-based, but some of our resources are on-prem, so formatting is an issue. Our goal is dual implementation."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 19 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.