We performed a comparison between LogicMonitor and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable."
"It has really tightened down the security. That was something that we were lacking. It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"We can see everything going on in NSX and get a good picture of our environment."
"The most valuable feature is being able to easily see the path that the VM traffic is taking, what ports are in use."
"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."
"The most valuable feature for us is that insight into what our network is really doing - it's a fairly complex network. Not having to go through thousands of lines of network configuration to find firewall ports that were open or closed, for various ports, was very valuable. It went out and found everything we need very quickly."
"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"The only reason I would not give it a nine or a 10 is for cost reasons. It seems to be one of those things that really belongs as part of the product inherently and not as an add-on. That would be my only concern."
"It needs to be a little easier to use and to understand the information it's putting out. That would make it more helpful. If you're not a network person you need to understand things like network policies and concepts. If you gave it to a regular admin, it would be nice if it were easier for them to pick up what is going on, understand the flows and whether or not stuff should be talking to each other, as opposed to just port groups and IP addresses."
"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."
"I would like to see them expand the capabilities to infrastructure types other than just VMware."
"The solution can be improved by making it more compatible with other brands, allowing for better integration."
"The only issue we have is that the solution does not always capture the host names."
"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
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LogicMonitor is ranked 14th in IT Infrastructure Monitoring with 25 reviews while vRealize Network Insight is ranked 24th in IT Infrastructure Monitoring with 44 reviews. LogicMonitor is rated 9.0, while vRealize Network Insight is rated 8.6. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom, Zabbix and Nutanix Prism. See our LogicMonitor vs. vRealize Network Insight report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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