We performed a comparison between LogRhythm SIEM and Logz.io based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The security operation center is excellent."
"It seems like it will scale easily with the way our environment is set up."
"We now have a central point of monitoring for all potential threats."
"I find LogRhythm's log management capabilities to be beneficial."
"The PCI compliance pieces that help us produce reports for our external auditor, and their support."
"The AI Engine can take an event and correlate it into something else giving us meaningful context regarding what is going on. We integrated it in with our ticketing system, so if an alarm fires, it raises a ticket in our system."
"As a SIEM, probably the best feature is that it can be tuned effectively. There are very few SIEMs out there that can be effectively tuned to provide you with meaningful information and not be overwhelmed."
"Compliance reporting is another great feature of this product. It has built in reports right out of the box."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"We use the product for log collection and monitoring."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"The query mechanism for response codes and application health is valuable."
"We use the tool to track the dev and production environment."
"The solution could be more user-friendly; some query languages are required to operate it."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"I would like to see APIs well-documented and public facing, so we can get to them all."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that."
"Scalability-wise, it's not that great."
"The software needs to work on its pricing."
"We've had issues with scaling and local support."
"NextGen SIEM has separate rules for AI, advanced intelligence, and MP rules - it would be better to have a centralized way to write the rules and create alarms."
"Move it to Linux. I would like to see it get off the SQL Server."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"The solution needs to expand its access control and make it accessible through API."
"The product needs improvement from a filtering perspective."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"The price can be cheaper and they should have better monitoring."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"Capacity planning could be a little bit of a struggle."
LogRhythm SIEM is ranked 7th in Log Management with 166 reviews while Logz.io is ranked 24th in Log Management with 8 reviews. LogRhythm SIEM is rated 8.4, while Logz.io is rated 8.2. The top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". On the other hand, the top reviewer of Logz.io writes "The solution is a consistent logging platform that provides excellent query mechanisms". LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, LogRhythm Axon and Fortinet FortiSIEM, whereas Logz.io is most compared with Datadog, Wazuh, Coralogix, Splunk Enterprise Security and Grafana Loki. See our LogRhythm SIEM vs. Logz.io report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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