We performed a comparison between Looker and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Tableau, Qlik, MicroStrategy and others in Embedded BI."With Looker, I have experienced benefits in terms of usability and shareability."
"The product is easy to use."
"Looker allows you to generate the most optimal SQL queries in a DC through UI actions. We had signed a contract with Google Cloud to use BigQuery. That was the primary reason we adopted Looker. It works better with BigQuery than any other BI platform. We also like how this tool was developed. It was designed with an eye toward microservices architecture."
"From a developer's perspective, the way the functionality's being handled is great."
"It is a pretty stable solution because it is a cloud-based product."
"I would rate the stability a ten out of ten. I didn't face any issues with stability."
"We can centralize all our data models."
"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."
"Transparency is the most valuable feature of this solution."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"It's scalable."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"he most valuable feature of the solution is its ease of use."
"The product does not have documented material."
"It needs to be more user-friendly."
"Integrations with other BI tools could be better."
"The visualization capability of the product is limited."
"Stability needs improvement."
"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."
"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."
"The integration with different databases must be improved."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
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Looker is ranked 5th in Embedded BI with 19 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. Looker is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Looker writes "The APIs are exposed at every level, so it's highly modular". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Looker is most compared with Amazon QuickSight, Tableau, Google Data Studio, Databricks and SAP BusinessObjects Business Intelligence Platform, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
