We performed a comparison between Microsoft Configuration Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Technical support, in general, has been quite helpful."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"It works pretty well for us."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The scalability to deploy the package."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"I like the data collection."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"The most valuable feature of SCCM is the application distribution."
"Microsoft Configuration Manager helps with patch management."
"The cloud account management is a valuable feature."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"The technical support could be improved."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There are items that require improvements. One is the controls from iOS."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"It should be easier to define policies and comply with those policies."
"The configuration and pricing can be improved."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"We faced issues with macOS support. The product should have better inventory and asset management."
"We'd like the solution to make it easier to manage remote users."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"SCCM can improve on third-party application support."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. Microsoft Configuration Manager is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas OpenText ZENworks Configuration Management is most compared with Quest KACE Systems Management. See our Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management report.
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