Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"One of the most important is the Conditional Access. It helps affect a Zero Trust strategy positively."
"It has been very instrumental towards a lot of services we run, especially on the single sign-on side. For example, we have 160 countries that all run their own IT but we still are able to provide users with a single sign-on experience towards global applications. So, they have a certain set of accounts that they get from their local IT department, then they use exactly the same account and credentials to sign into global services. For the user, it has been quite instrumental in that space. It is about efficiency, but also about users not having to remember multiple accounts and passwords since it is all single sign-on. Therefore, the single sign-on experience for us has been the most instrumental for the end user experience."
"The way the laptops are joined is valuable. We can take advantage of that in terms of being able to log in and do things. It is easier to change passwords or set things up."
"We can have an audit and we can easily audit logs."
"It's a quite comprehensive solution and it scales quite well within our required scale as well, which is very useful."
"It has made our work easier in that it’s simplified everything for us."
"The most valuable feature of this solution is that is easy to use."
"Don't delay implementing this solution, it's the best thing you can do for your identity protection."
"We face no challenges in integrating the product with our legacy systems."
"A solution that's easy to use, stable, and reliable."
"The product is easy to use."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"I find the provisioning features and the integration with other applications useful."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"It is a very scalable solution."
"It doesn't function the same way as an Active Directory inside of an infrastructure, that is, a physical infrastructure. In the cloud, it is all flat. That's one of the disadvantages."
"Initially, we wanted to exclude specific users from MSA. So, we had a condition policy, which forces MSA for all the users. So we wanted to exclude users who are using an NPS extension. So it was not listed, as a NPS extension was not listed outside an application, in actual, so, we go back and were not able to exclude users using NPS extension from MSA. So that was one limitation that we found and we had to work around that."
"I want to see new functionalities for the active directory."
"The solution has not saved costs. While we’ve eliminated some tools, there are some other features that we are dependent on as admin, which are not yet integrated with Azure AD."
"Azure AD needs to be more in sync. The synchronization can be time-consuming."
"The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten."
"My only pain point in this solution is creating group membership for devices."
"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."
"RESTful Web Service calls and their response seem a bit slow."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"There should be automated aggregation and complete classification processes included in it."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"The solution can be quite expensive."
"The guest user access could be improved."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"Its pricing needs improvement."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 58 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.4. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Yubico YubiKey, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and IBM Security Verify Access. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
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