We performed a comparison between Microsoft Identity Manager and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The customer success and support teams have been crucial."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada offers a technical solution that addresses both our needs."
"The features that we find most valuable are security, mobility, and Single Sign-On."
"It is a stable product. You will experience some issues with it, but it's a good product."
"Microsoft integration products are strong. That is what I like about the product."
"The product allows us to track the logins easily."
"The most valuable and most interesting feature is the conditional access."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"The product’s most valuable feature is stability."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated."
"The One Identity birthright process has helped generate user accounts more accurately and quickly."
"It is easy to use and handle."
"The solution is a typical, conventional IGA but the tool itself offers many options for customization."
"We no longer keep users who shouldn't exist."
"One Identity Manager is user-friendly and easy to customize. One Identity's business roles enable me to map company structures for dynamic application provisioning, which is fairly important."
"In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."
"The solution is flexible because you can realize the customer needs. Therefore, it is easy to upgrade specialized things. It provides the flexibly, so you can implement customers' use cases."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The solution should be made more agile for customers to own or configure."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The reporting and importing have room for improvement."
"The information that is available for the Active Directory portal is segregated here and there."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"All actions require logging in to the server."
"The setup was difficult. The deployment process is not quick."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"It should be able to give a client version of the product, rather than just a web-portal."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
"I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."
"Quest Software should provide notes and documents to customers before they buy the product and license."
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 75 reviews. Microsoft Identity Manager is rated 7.8, while One Identity Manager is rated 8.0. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Microsoft Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and ForgeRock, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our Microsoft Identity Manager vs. One Identity Manager report.
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