We performed a comparison between Microsoft System Center and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Step-by-step documentation that clarifies the implementation procedure."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."
"Good for managing and administering the infrastructure."
"System Center helps to create the basis for ITIL alignment."
"The deployment and asset management features are the most valuable. These are the product's main features."
"I like the automated features of it that let you schedule those updates and the ability of the product to focus on the specific updates, specific platforms, and products that we're interested in keeping up to date."
"We like Microsoft System Center's Operations Manager. That is primarily why we use it."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
"Something super important that we need is this integration via Intune Configuration Manager."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure."
"The solution’s pricing could be improved."
"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
Microsoft System Center is ranked 15th in Application Infrastructure with 17 reviews while Zenoss Cloud is ranked 20th in Application Infrastructure with 8 reviews. Microsoft System Center is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of Microsoft System Center writes "Good review of configurations, effective antivirus administration, and has weekly reports". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". Microsoft System Center is most compared with Oracle SOA Suite, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, ScienceLogic and IBM Tivoli NetCool OMNIbus. See our Microsoft System Center vs. Zenoss Cloud report.
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